Refund policy

Here is a clean Refund Policy you can add for AutomanPK online spare parts shop:

Refund & Return Policy – AutomanPK

At AutomanPK, customer satisfaction is our top priority. We aim to provide genuine auto parts with reliable service. Please read our refund policy carefully before placing an order.

1. Return Eligibility

  • Products can be returned within 7 days of delivery.

  • Items must be unused, uninstalled, and in original packaging.

  • Proof of purchase (order receipt/invoice) is required.

2. Non-Returnable Items

  • Electrical or electronic parts once installed.

  • Used, damaged, or tampered products.

  • Special order or clearance items.

3. Refund Conditions

  • Refunds are issued only after inspection and approval of returned item.

  • If approved, refund will be processed via the original payment method (JazzCash, bank transfer, COD reversal where applicable).

  • Shipping charges are non-refundable.

4. Exchange Option

  • In case of wrong or defective item, we offer product exchange instead of refund (subject to availability).

5. Damaged or Wrong Item

  • If you receive a damaged or incorrect product, please contact us within 24–48 hours of delivery with photos/videos as proof.

6. Processing Time

  • Refunds/exchanges are processed within 5–10 working days after approval.

7. Contact Us

For any refund or return request, contact our support team:

  • WhatsApp / Phone: 0331 2667444

  • Email: automanpk@gmail.com